Bookings are accepted on the condition that guests have their own comprehensive travel insurance.

Proof of residency in Kenya will be required in order for guests to qualify for resident rate

Guests are required to complete an Indemnity form on check in.

Room checkout time is 10am on the day of departure.

All rates quoted are inclusive of taxes and service charge.

Liability – all bookings are accepted on the specific condition that all our bandas assumes no liability whatsoever for any injury, damage, loss, accident or delay to person or property whilst staying at the facility

Payment Terms:

Your booking is confirmed ONLY when paid in full.

Cancellation:

Under 7days or more 50% of the full amount forfeited

Within 72hrs of arrival 100% is forfeited.

NOTE: Guests acknowledge that they are choosing to book and stay in a wilderness area with inherent possible dangers of which they must take care.

Covid-19 Policies:

Arrival/Check-in –At the mess area guests are sanitized once again, temperatures read by contactless thermometers.

Social Distancing – All staff will be wearing masks; our guests are requested to wear masks when moving around public areas but not in rooms or when stationary. Guests will have a temperature check on entry to the dining room in the mornings.

Entry to the banda area is only permitted with a confirmed booking so as to limit numbers at all times.

General Staff Policy – All staff to have had a Covid test before reporting back to work.  Temperatures taken daily and staff feeling ill are not to report to work but to advise the community conservancy management and go directly to the nearest health facility. All staff live in the area and travel is restricted.

Mess Area Policy – The mess area is disinfected every morning at 0600.  Tables and chairs sprayed with sanitizer before use each day and again after use by clients before another client uses it.

All meals are served at the dining table by masked staff.  Soap and water provided to guests at entry to the dining.  Tables and chairs set out and distanced by measurement to ensure minimum of 1.5 meters between people.

Housekeeping for Rooms – Daily room cleaning but with staff member masked. Sanitizer sprayed on exit.